Wholesale FAQS

Approved Wholesale Customer log in here.

We offer Coconut Secret Wholesale accounts to businesses that do not have access to natural foods distributors, are unable to meet their minimum order requirements for delivery, or cannot get certain Nutiva products through regular distribution. We no longer sell to third party eCommerce re-sellers.

You can apply for an online wholesale account by clicking HERE.

For inquiries, please email us at: wholesale@nutiva.com

Coconut Secret products are sold and distributed nationally main natural food distributors in the U.S., as well as many smaller, regional/local or specialized natural food distributors, including:

United Natural Foods Inc. (UNFI) :: www.unfi.com
KeHe :: www.kehe.com

Shipping & Delivery

Coconut Secret only ships Online Wholesale orders to the continental United States.

Most orders will be shipped within 1 to 2 business days after receiving the order. We will notify you if the order may be delayed because of out of stock items.

Shipping Charges: Customers will be billed exact charges for UPS Ground shipping. (No Free Shipping for Nutiva Online Wholesale orders)

Coconut Secret uses UPS as our primary carrier for Ground shipping, so a physical street address is necessary.

Orders are shipped from Richmond, California and are usually sent within 1 to 2 business days of receiving the order. UPS takes another 5 to 7 business days to reach some areas of the U.S., depending on weather. You should receive an automatic shipment confirmation email with the tracking number..

Expedited Service: Customers will be billed exact charges for UPS Next Day, 2-Day or 3-Day service. NOTE: Please email us at wholesale@nutiva.com before placing an order requiring Expedited Service.

Returns, Replacements & Refunds

Due to food safety restrictions, Nutiva is unable to accept returns. All wholesale orders are final. Refunds will only be issued for quality concerns, missing, or damaged items.

Terms & Conditions

  • Applications are usually approved or denied in 5 business days. If approved, Wholesaler, by purchasing Coconut Secret products from Coconut Secret for retail sale, agrees to adhere to the currently effective Coconut Secret, Inc. Authorized Wholesaler Policy.
  • Coconut Secret only ships Online Wholesale orders to the continental United States.
  • Wholesale prices are only available for approved Coconut Secret Online Wholesale customers. Sorry, no retail sizes or free samples.
  • There is a $250 minimum for Coconut Secret Online Wholesale orders.
  • For retail sizes and quantities, please see our Online Retail Store or purchase through one of our distributors. You may have accounts for both our Online Retail Store and Coconut Secret Online Wholesale. You will need different emails for each account.
  • Coconut Secret Online Wholesale is for finished goods in retail packaging for resale in the United States of America to end user consumers only; no bulk ingredient sales. If you need larger quantities or bulk ingredients, our Key Accounts department might be able to help. Please email us with your needs at: wholesale@nutiva.com
  • We no longer sell to third party eCommerce re-sellers. We do not have a drop ship program.
  • We are able to provide spec sheets and COAs, organic and kosher certificates for bulk sizes, if needed. Please email us with your request at: wholesale@nutiva.com
  • We are not able to provide COAs with a shipment. A COA (Certificate of Analysis) is generated per Lot code. Our Technical Services department asks that you please send us a picture of the product UPC code, along with the Best Before date and Lot code, and we will reply with a COA for that specific product and lot. After receipt of the product(s) please email us with your request at: wholesale@nutiva.com

Please Note: These Terms and Conditions and the Nutiva, Inc. Authorized Wholesaler Policy may be updated, amended, or modified at any time, and unless otherwise noted, all such amendments will take effect immediately upon Wholesaler’s continued use, advertising, offering for sale of the Nutiva products, using Nutiva’s intellectual property, or using any other information or materials provided by Nutiva to Wholesaler.

Please Note: These policies may be updated as needed without advance notice.

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