Shipping, refund, and return information for Nutiva products
We offer Nutiva Online Wholesale accounts to businesses that do not have access to natural foods distributors, are unable to meet their minimum order requirements for delivery, or cannot get certain Nutiva products through regular distribution. We no longer sell to third party eCommerce re-sellers.
You can apply for an online wholesale account by clicking HERE.
For inquiries, please email us at: firstname.lastname@example.org
The majority of our retail accounts purchase their Nutiva products through one of our distributors.
Nutiva products are sold and distributed nationally by all the main natural food distributors in the U.S., as well as many smaller, regional/local or specialized natural food distributors, including:
45-DAY SATISFACTION GUARANTEE
At Nutiva, Inc., we proudly stand behind our products and our quality controls. If you are not completely satisfied with one of our products you purchased from nutiva.com or from one of our authorized sellers, please contact customer service within 45 days of the date of purchase to request a refund or a replacement product. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Guarantee is not available for products purchased from unauthorized sellers. This Guarantee is also limited to the original, end user purchaser.
How to Claim the Guarantee:
To submit a Guarantee request, please email us at email@example.com or call us at 1-800-993-4367 and have information available regarding the product you purchased and where and when you purchased your product.
In some cases, such as when a product may have caused a customer to experience an adverse reaction, you may be required to return the product to us for inspection.